Additional Services

RLDatix offers a range of other services to help you make the most of your software investment.

Contact Support

Training thousands of users a year, RLDatix invests in its training team to ensure that skills and expertise are transferred quickly and effectively to customers. RLDatix offers a range of training services to help keep knowledge up-to-date or to train new users on how to become an expert in the software. Customers are welcome to take advantage of the complimentary online training materials including videos, presentations and job aides available via HUB, or they can purchase instructor-led remote or onsite training tailored to meet their specific learning needs.

Health Check

Get a pulse on how well you are utilizing your software with a comprehensive health check. We will help you identify where you can make improvements to your workflow, configurations, forms, reports and more. Areas for enhancement are identified based on best practices and innovative use of the software. A Health Check includes a comprehensive report summarizing the findings and recommendations. And RLDatix can even help you implement the recommended changes.

Server Migration Services

Let RLDatix take on the technical work of a server migration for you. We will migrate the application and database to its new destination, copy any application configurations, and work with your team to ensure interfaces are connected properly and users redirected. We can even perform a software update along with the server migration so that you have the latest version of the software.

Data Imports & Exports

Organizations will often need to send data to regional or national bodies that oversee quality in healthcare. RLDatix can assist where this requirement involves data contained in the RLDatix software. Whether the requirement is sending data to a PSO, NDNQI, PARS, a TPA or other reporting body, RLDatix can help export the data in a format that can be consumed by the receiving organization.

Software Update Services

Even though most customers can update to the latest version of the software on their own, RLDatix can perform the update for you, while also getting your System Administration team up to speed on the latest features quickly and effectively.

Other Consultancy Services

Bespoke consultancy work can be designed according to your needs. Our team can assist in an array of areas from custom forms design, building out dashboards, and designing and scheduling reports. We can also offer advise on working according to best practice within the software and the industry in general.

Interested in learning more?

Speak to our Customer Success team.